The Help Center

1. What’s the difference between bookkeeping and accounting?

Bookkeeping is the process of recording your business’s financial transactions on a day-to-day basis — such as sales, expenses, and bank reconciliations. Accounting, on the other hand, involves interpreting that data to prepare financial statements, manage taxes, and support business decision-making.

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2. Do I still need a bookkeeper if I use accounting software like FreeAgent, Xero, or QuickBooks?

Yes. While tools like Xero, FreeAgent, and QuickBooks are helpful, they don’t replace the insight and accuracy a professional bookkeeper provides. We ensure your records are categorised correctly, compliant with HMRC, and up-to-date — so you can avoid errors, fines, and stress at tax time.

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3. How often should my bookkeeping be done?

We recommend monthly bookkeeping to stay on top of your business finances. Regular updates help with cash flow management, early detection of issues, and faster year-end accounts preparation.

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4. What documents do I need to provide each month?

Typically, we’ll ask for:

• Sales invoices

• Purchase receipts

• Bank statements or feed access

• Any other relevant business expenses or income records

We’ll guide you through the process and even offer automation tools like AutoEntry to simplify everything.

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5. Do you handle VAT returns for small businesses?

Yes — we manage VAT return preparation and submission, ensuring you stay compliant with Making Tax Digital (MTD). We also help identify eligible VAT claims and keep everything aligned with HMRC requirements.

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6. Can you manage payroll for my business?

Absolutely. We offer payroll services including PAYE registration, monthly payslip processing, RTI submissions, and pension contributions — tailored for sole directors or growing teams.

7. How much do your bookkeeping and accounting services cost?

We offer fixed monthly pricing plans with no hidden charges. Packages are tailored based on your business type, transaction volume, and any additional services like payroll or VAT. Get in touch for a free quote.

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8. What types of businesses do you work with?

We work with a wide range of clients including:

• Sole traders

• Limited companies

• Freelancers

• Contractors

• E-commerce sellers

• Service-based businesses

No matter your industry, we tailor our services to meet your unique needs.

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9. Is my financial information safe with you?

Yes — we take your data security seriously. We use encrypted platforms and follow strict GDPR guidelines to ensure your financial information is safe, confidential, and handled professionally at all times.

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10. How do I get started with Diamond Bookkeeping Ltd?

It’s easy! Just contact us for a free initial consultation. We’ll learn about your business, recommend the right package, and take the stress out of managing your accounts.